When entering your username please make sure it is case sensitive.
Please make sure you have enough inventory space for your purchased items. Lost items are non-refundable.
Purchases can take up to 30 minutes to process.
Before making a payment, please familiarize yourself with our Terms of Service and Privacy Policy. Please note that refunds are not provided under any circumstance.
What do I do if I haven't received my purchase?
Our store should credit purchases to your in-game account within 30 minutes. You MUST be ONLINE to receive your purchase. Please keep your account logged in when waiting for a purchase. If your purchases did not arrive, please wait for up to 30 minutes before emailing support.
Terms of Service & Refund Policy
Payments to the MCPrison servers are payments for the virtual items contained in the purchase. All transactions are final and there are no refunds. If you are banned for breaking the rules of the MCPrison servers, you will not be refunded this money. Bans are subject to the full discretion of the server administrators and rules can be changed at any time. There is no guarantee on being able to enter the server, and if the server is no longer operated the virtual items are forfeit. Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the MCPrison administration team. All items are virtual and have no value.
Privacy Policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to pro- tect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. The MCPrison server is not affiliated with Mojang.
Compliance
For all compliance related issues pertaining to the EULA contact support@mcprison.com
Disclaimer
ARCIM Management LLC. is NOT affiliated with Minecraft, Mojang AB and/or Notch Development AB. Minecraft is © Mojang AB 2009-2020.
